Terms of Service — Qiksy

Last updated: 19 July 2026

1. Who we are

“Qiksy” products (the Qiksy QA Copilot browser extension, the Qiksy Assist support widget, and related services at qiksy.app) are operated by Dmytro Liesniak, sole proprietor (ФОП), Ukraine. Contact: [email protected].

2. What you're buying

• Qiksy QA Copilot Pro — a licence key that unlocks Pro features of the browser extension for the stated period (typically 1 year). The extension itself runs locally in your browser.
• Qiksy Assist (Start / Pro / Founding plans) — a yearly subscription for the hosted chat-widget service, per site.

Each product's current features and prices are shown on its page at checkout. Trials, when offered, are free and end automatically — a trial never converts to a charge on its own.

3. Payments, billing & taxes

Card payments are processed by Paddle (paddle.com), acting as Merchant of Record: Paddle handles the checkout, billing, sales tax/VAT, and payment security, and appears on your card statement. Some purchases may alternatively be processed via Ko-fi. We never see or store your card details.

Subscriptions renew at the end of each billing period unless cancelled. You can cancel any time before renewal — from the receipt/manage-subscription link in your payment email, or by writing to [email protected]; the plan then stays active until the end of the paid period and does not renew.

4. Refunds

See our Refund Policy. In short: 14-day money-back guarantee on first purchases, no questions asked.

5. Acceptable use

• Don't use the products for anything unlawful, or to send spam or malicious content through the Assist widget.
• Don't resell, sublicense, or share licence keys/tenant keys beyond your own organisation and sites.
• Don't attempt to disrupt or reverse-engineer the hosted service beyond what applicable law permits.

We may suspend service for abuse (spam, fraud, illegal content), normally after a warning where practical.

6. Your data

How we handle data is described in the Privacy Policy. For Qiksy Assist, messages your visitors send through the widget are delivered to your channels (e.g. your Telegram); we host only what's needed to run the service.

7. Service quality & changes

We work to keep the products reliable, secure and improving; we may update features over time without materially reducing what you paid for during your active period. Hosted components target high availability but, like any online service, are provided without an uptime guarantee unless separately agreed.

8. Disclaimer & liability

The products are provided “as is”. To the maximum extent permitted by law, our total liability for any claim related to a product is limited to the amount you paid for it in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

9. Governing law

These terms are governed by the laws of Ukraine. Mandatory consumer-protection rules of your country of residence still apply where relevant.

10. Changes to these terms

If we change these terms in a way that matters, we'll update this page and its date. Continued use after a change means you accept the updated terms.