Open the form and answer out loud. The assistant explains what is actually being asked, fills the fields in, shows you everything for checking — and leaves the Send button to you.
Before anything is typed you hear what this paperwork is, what it will ask about, and roughly how long it takes.
“When were you born?” — not “Date of birth (DD.MM.YYYY)”. Answer however you like. Ask what something means and you get a plain answer, not the official wording again.
Including the required ones that are easy to miss, and the ones that only appear after an earlier answer.
Everything is read back to you in large, plain language. Nothing is submitted until you press the button yourself.